Frequently Asked Questions

Are services at CCFT confidential?

Yes, Florida has outstanding laws that assure confidentiality, privacy and privilege for mental health services. The staff at CCFT are trained to protect your rights as a consumer. Any research that is conducted at CCFT requires additional informed consent participation. Your privacy is of utmost importance to us.

How do I make an appointment?

Go to the Schedule Appointment page. Choose individual or relational (couple, family) session and complete the form. This will add you to our waitlist. As soon as you are paired with a therapist, our staff will reach out to you. Please keep in mind our waitlist may be a few months long. If you are unsure whether you need an individual or relational appointment, please call our office and we would be happy to assist you.

Please notify the office at least 24 hours in advance to cancel or reschedule your appointment. Failure to cancel results in the full price of the session paid at the next appointment.

If you are not feeling well, experiencing symptoms of COVID-19, have been in close contact with an infested person, or are waiting COVID-19 test results, please call 850-644-1588 to reschedule your session.

How do I know which services are needed?

A decision about services is made in consultation with your therapist. This process is a team effort between you and your counselor.

How much does it cost and what forms of payment are accepted at CCFT?

It is $40.00 per 50-minute session for non-students. All FSU, FAMU, and TCC students receive a discount of $30 per 50-minute session (must provide valid ID). We accept all major credit cards, cash, and checks (made payable to Florida State University)

Does CCFT accept insurance?

No, we are currently unable to accept insurance. However, most of our payments are comparable to insurance co-pays.

Does CCFT provide premarital counseling?

Yes, we provide evidence-based premarital counseling services. These sessions help you learn important tools for a successful relationship, typically 4-8 sessions. The fee for premarital counseling is $40 per 50-minute session. $30 for FSU, FAMU, TCC students.  For more information, please contact CCFT.

If I have parenting concerns, can CCFT help me and my family?

Yes, our therapists use an evidenced-based approach to teach parenting skills and provide parenting and family counseling for parents with children of any age.